Information We Collect

When you use staging.insolelux.com, we may collect information needed to process orders, provide customer support, and improve your shopping experience.

• Name, email address, phone number, billing address, and shipping address.
• Order details, product selections, payment status, and customer service messages.
• Website usage data such as pages visited, device type, browser type, and general location data.

How We Use Your Information

We use customer information to fulfill orders, respond to support requests, manage returns or refunds, improve our website, and communicate important order updates.

Payments & Order Security

Payment information is processed through secure third-party payment providers. InsoleLux does not store full credit card details on our website.

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve performance, remember preferences, understand shopping behavior, and provide a smoother user experience.

Sharing Information

We do not sell your personal information. We may share necessary details with trusted service providers such as payment processors, shipping carriers, email services, or website tools used to operate our store.

Your Choices

You may contact us to request access, correction, or deletion of your personal information where applicable. Some order records may need to be retained for legal, tax, fraud prevention, or business record purposes.