Website Use

By accessing staging.insolelux.com, you agree to use our website responsibly and only for lawful purposes. You may not misuse the site, interfere with its operation, or attempt unauthorized access to any part of the website.

Product Information

We aim to present product descriptions, images, sizing details, and prices as accurately as possible. Colors, dimensions, and fit may vary slightly depending on screen settings, shoe type, and individual use.

Orders & Payments

When you place an order, you agree that the information provided is accurate and complete. Orders are subject to payment authorization, product availability, and fraud prevention review.

• Prices are listed in USD unless otherwise stated.
• Payment must be completed before an order is processed.
• We may cancel or refuse orders that appear incorrect, fraudulent, or incomplete.

Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays, address issues, weather, holidays, or other events outside our control. Customers are responsible for providing a complete and accurate shipping address.

Returns & Exchanges

Return and exchange eligibility may depend on product condition, order details, and the timing of the request. For the best support, contact us with your order number before sending any item back.

Product Use

InsoleLux products are designed for comfort, fit support, and subtle height enhancement inside compatible footwear. Results and comfort may vary by shoe style, activity, and personal preference.

Limitation of Liability

To the fullest extent permitted by law, InsoleLux is not responsible for indirect, incidental, or consequential damages related to website use, product use, shipping delays, or third-party service issues.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page, and continued use of our website means you accept the updated terms.